Online Calling


How To Get Low Cost Phone & Fax For Your Home Business

It’s important to be transparent with your customers at all times.  If your website doesn’t display your address and contact details you can be perceived to be hiding something and customers will click away.  Providing a phone and fax number as well as your business address offers support for your customers and shows you are professional in your approach to customers.

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There is more to it than simply setting up a few phone lines, you need to also:

  • Create an ‘About Us’ page – Detail who you are, your credentials, listing all your contact details and adding it to every page of your website. This will give you much more credibility to anyone who visits your website
  • Create a ‘Privacy Policy’ – Detailing that you will not disclose information to other buyers. This will prove that you are serious about your business and today it is expected that you have one.

Now to install your online calling system. While these can be costly there are alternatives that don’t require hardwiring you home office. There are companies that offer you a phone line and fax line from your computer.

Fax number

There’s no need to install a new phone line for a fax machine.  There are companies that will provide an online fax line and online phone service.

An online fax service is a virtual fax service that allows you to receive faxes in your email.  When a fax is sent to your number the fax will appear in your Inbox.  Some companies will give you a fax number free and only charge you for each fax.  This allows you to receive faxes electronically from anywhere in the world.  It also allows you to send faxes via email, so you can structure a great fax letter and send it at very little cost.

Find out how eFax delivers faxes right to your email inbox. Try it free – instant activation.

Toll free number

Your customers are very important and will always want to purchase from someone they can trust.  It is important that you are seen as easy to contact, make yourself available via telephone or if you have an answering service and respond to enquiries by internet.

Establishing a phone number is important to your customers and is another way of attracting  more sales, particularly for the 17% of customers who are ‘internet shy’.  It pays to keep a phone line for customers for easy access. You’ll be surprised how frequently they contact you.

Get your own Toll Free or Local Number with voicemail for as low as $9.99 per month

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Continue The Business Web Development Mini-Course Step 7. Host websites


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